Payment Policy

Welcome to Fitz Clothing. We want your shopping experience to be smooth, secure and transparent from start to finish. This page outlines the available payment options as well as our policies regarding payment processing, security, fees and customer support.


Payment Options

At Fitz Clothing, we offer several trusted and secure payment methods to suit your preferences. All payments are processed in Euro (EUR). Whether you are using a debit card, a credit card or a digital wallet, we ensure all transactions are encrypted and handled safely.


Shop Pay

Shop Pay allows you to check out quickly with your saved details. It offers a smooth experience and secure handling of your payment information.

  • Processing time: Immediate
  • Extra fees: None

 

Visa

Visa is one of the most widely accepted payment methods worldwide. Paying with your Visa card is quick and secure.

  • Processing time: Immediate
  • Extra fees: None

 

MasterCard

You can pay securely using any MasterCard credit or debit card. MasterCard transactions are processed instantly and protected with the latest security protocols.

  • Processing time: Immediate
  • Extra fees: None

 

Apple Pay

If you are using an Apple device, you can check out with Apple Pay for fast and contactless payment. Your billing details are never stored or shared with us.

  • Processing time: Immediate

  • Extra fees: None

 


Google Pay

For Android users, Google Pay offers a fast, simple and encrypted checkout process using your saved cards.

  • Processing time: Immediate
  • Extra fees: None

 

Payment Processing and Confirmation

All payments made on our website are processed immediately once you complete the checkout process. If your payment is authorised, you will receive an order confirmation by email. Once your order is confirmed, it will be prepared for dispatch based on the standard delivery times outlined in our Shipping Policy.


Secure Transactions

All transactions made on our website are protected by Secure Socket Layer (SSL) encryption technology. This ensures that your personal and payment information remains fully secure during the checkout process. We only work with reliable and certified payment providers through our Shopify infrastructure to ensure compliance with the highest industry standards.

We do not store your card details. All sensitive payment data is handled securely through Shopify Payments and its authorised partners.


Taxes and Fees

All prices displayed on our website include applicable VAT for customers within the European Union. There are no hidden fees or additional transaction costs when using any of our supported payment methods. You will never be charged more than the total amount shown at checkout.


Issues With Payment

If you experience any problems while attempting to make a payment, we encourage you to contact our customer service team as soon as possible. Whether the issue is related to a failed transaction, a declined card or an unclear confirmation, we are here to assist you and ensure that your order is properly completed.

 

 

Contact Information

Shop Name: Fitz Clothing 

Company Name: VDB-Group

VAT Number: BE1018237209

Company Number: 1018237209

Business Address: Scheldestraat 36, Zwalm, 9636, Belgium

E-Mail: info@fitz-clothing.com

Telephone Number: +44 7367066035

Customer Service: Monday to Friday between 9 a.m. and 5 p.m (CET London time)

Estimated response time: within 24 hours