At Fitz Clothing, we are committed to providing clear and accessible support to all our customers. Whether you have questions about an order, need help with a return, or want to know more about our products, our team is here to assist you directly.
Customer Service
All communication is handled in a personal and professional manner. We do not outsource to third parties, all support comes directly from our internal team.
Email Enquiries
For all enquiries regarding products, orders, or general questions, please email info@fitz-clothing.com
If your question relates to an existing order, please include your order number so we can assist you faster.
Returns and Exchanges
We offer a 30-day return period for all orders delivered within the United Kingdom.
To qualify for a return, items must be unused, in their original condition, and sent back within 30 days of delivery.
For detailed instructions, please visit our Return & Refund Policy.
Frequently Asked Questions
Please check our FAQ page for quick answers about:
Social Media
Stay connected with us for product updates, exclusive releases and behind-the-scenes content:
Contact Information
Shop Name: Fitz Clothing
Company Name: VDB-Group
VAT Number: BE1018237209
Company Number: 1018237209
Business Address: Scheldestraat 36, Zwalm, Oost-Vlaanderen, 9636, Belgium
E-Mail: info@fitz-clothing.com
Telephone Number: +44 7367066035
Customer Service Opening Hours:
Monday to Friday from 09:00 to 17:00
Saturday and Sunday from 12:00 to 15:00
(GMT)Greenwich Mean Time (London)
We aim to respond within one day.
