Shipping Policy

Fitz Clothing is committed to offering reliable and transparent delivery to customers across the United Kingdom. This policy outlines how and when your order will be delivered.


Delivery Area

We currently ship all orders exclusively within the United Kingdom. Orders placed outside the UK cannot be fulfilled at this time.


Shipping Method

For domestic deliveries, we primarily use Royal Mail to ensure safe and timely service. In some cases, we may work with other trusted couriers of similar quality.


Shipping Costs

  • Shipping is free on all orders placed through our website
  • There are no hidden delivery charges at checkout
  • No customs or import duties apply; the price shown at checkout is final

 

Delivery Address

Orders are delivered to the shipping address provided during checkout. Please ensure your details are complete and correct before placing your order.


Cut-off Time

Orders placed before 22:00 (10 PM) London Time will begin processing the next business day. Orders placed after 22:00 will be processed on the following business day.


Handling Time

Our handling time is 1 to 3 business days (Monday to Friday). This includes confirmation, packaging, and preparation for dispatch.


Transit Time

Once dispatched, delivery usually takes 3 to 8 business days (Monday to Friday). Times may vary depending on the courier and location within the UK.


Total Delivery Time

Most orders are delivered within 4 to 11 business days from the date of purchase.


Additional Information

  • Currency: All transactions are processed in Euro (EUR)
  • Tracking: You will receive an email with tracking details once your order has been dispatched
  • Uncollected Parcels: If a parcel is returned due to an incorrect address or failure to collect, return shipping costs may be charged to the customer
  • Delays: While we aim for timely delivery, external factors (weather, courier delays) may occasionally affect delivery times

 

 

 

Contact Information

Shop Name: Fitz Clothing 

Company Name: VDB-Group

VAT Number: BE1018237209

Company Number: 1018237209

Business Address: Scheldestraat 36, Zwalm, 9636, Belgium

E-Mail: info@fitz-clothing.com

Telephone Number: +44 7367066035

Customer Service: Monday to Friday between 9 a.m. and 5 p.m (CET London time)

Estimated response time: within 24 hours